Order Processing
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates
Domestic shipping rates apply for all orders to mainland Great Britain
For domestic orders under £20.00 we offer delivery through our shipping partner which will cost £3, all orders will be shipped within 3 business days. For each delivery the customer will be provided with a tracking number.
For domestic orders over and including £20, we offer free tracked delivery will be shipped within 3 business days.
International Shipping
We offer international shipping to the Contiguous United States and Alaska, all shipping to the United States will be charged at a flat rate of $21.00, this has an estimated shipping time of 3-6 business days.
We offer international shipping to the EU, all shipping to the EU will be charged at a flat rate of €12.95, this has an estimated shipping time of 3-6 business days.
We offer international shipping on request, for other international shipping estimates please contact our team at info@nottshobbies.co.uk
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at info@nottshobbies.co.uk. with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@nottshobbies.co.uk. Please note that returns will need to be sent to the following address:
4 Westview Court, St Austins Drive, Nottingham, ENG, NG4 3ES, United Kingdom
If you have any further questions, please don't hesitate to contact us at info@nottshobbies.co.uk